Privacy and policy

At Flurena Atelier, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information when you interact with our website:

• Name, email address, phone number

• Shipping and billing address

• Order details and payment information

• Device information, IP address, and browsing behavior

• Messages or inquiries submitted through contact forms

We do not store or have access to your full payment details. All payments are processed securely by trusted third-party providers.

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchases

• Respond to your questions or support requests

• Improve our website, services, and customer experience

• Send updates, promotions, or product news (only if you opt in)

How We Protect Your Data

We implement industry-standard security measures to keep your information safe. Your data is never sold, traded, or shared with unauthorized parties. We only share information with trusted service providers necessary for payment processing, shipping, and website operations.

Cookies & Tracking Technologies

Our website uses cookies to improve functionality, personalize your experience, and analyze website performance. You can disable cookies anytime through your browser settings.

Your Rights

You have the right to:

• Request access to your personal information

• Update or correct your details

• Request deletion of your data (where legally allowed)

• Unsubscribe from marketing emails at any time

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updated versions will always be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us anytime at:
Email: support@flurenaatelier.com